Through Merlin, organisations can customise who receives what information and when, so everyone only receives intelligence that is relevant to their respective role. Having effective communications is essential, particularly in the event of an incident, to ensure everyone in the team has the latest insights.
The app does not just ensure management level receive vital intelligence however, with Frontline Officers able to receive communications as well as report incidents and provide updates to selected individuals, ensuring the organisation has a true picture of the risk or threat.